From our base in Grays, we carry out professional repairs to laminate flooring, wooden floors, ceramic and porcelain tiles, kitchen worktops, baths, sinks and shower trays. Most of the damage we see is caused by moving furniture, dropped objects or daily wear. Instead of replacing the surface, we rebuild only the damaged area using specialist fillers, careful sanding and detailed colour matching. This allows the original installation to remain untouched while restoring the appearance of the surface to a seamless finish.

Being based in Grays allows us to respond quickly to properties across Thurrock and surrounding areas. We understand the type of homes, rental properties and commercial units in the area and the common types of damage that occur. This means we can assess repairs accurately from photos and provide realistic expectations before attending.

Yes. All repairs are completed on site. There is no need to lift flooring, remove tiles or dismantle worktops. The area is carefully protected before work begins, and sanding dust is controlled using extraction equipment connected directly to the tools.

The damaged area is first cleaned and, if necessary, trimmed to remove raised edges caused by impact. It is then rebuilt using the correct filler for the material, sanded smooth and prepared for colour work. Colour matching is the most detailed part of the process and can take time to recreate patterns and tones. Finally, several layers of finish are applied and sealed to achieve the correct sheen and durability.

Most hard surface repairs in Grays take between two and four hours depending on the type of material and how detailed the surface pattern is. For example, laminate or tiles that imitate wood or stone require more time during the colour recreation stage. Wooden surfaces may also need additional time for hand detailing to recreate the natural grain. If there are several small damages around the property, these can usually be completed during the same visit without needing a return appointment.

Sanding the filler does create dust, but only in the immediate working area. We use protective sheets around the repair zone and connect our sanding tools to a vacuum extraction system to keep the dust controlled. This prevents it from spreading around the room. Once the repair is finished, the area is cleaned thoroughly before leaving, keeping disruption inside the property to a minimum.

When spraying or sealing is required, there will be a noticeable paint smell for a few hours. This is normal due to the coatings used to recreate the original finish. With a window open, the smell clears much faster. In some situations, we use extraction fans to direct paint vapours outside the property. During all spraying and sanding work, protective masks are always used to maintain a safe working environment.

We regularly repair scratches caused by moving furniture, dents from dropped objects, chipped tiles from impact and burn marks on laminate worktops from hot pans. Wooden floors are often scratched by small stones trapped in shoes or by water damage near sinks and entrances. These are common issues in homes and rental properties around Grays and can usually be restored without replacing the surface.

Once the repaired area is sealed and fully cured, it becomes resistant to everyday use, moisture and standard cleaning products. The finish is designed to last under normal household and commercial conditions without special maintenance. With proper care, these repairs can remain stable for months and even years.

Although we are based in Grays, we also cover the whole Thurrock area and nearby locations. Being locally based allows us to respond quickly to both residential and commercial properties that require hard surface repairs without long waiting times.